We Make People Fly

Contact Us

For Customer Inquiries:

Wherever you are around the world, we’re here to help. Contact us at any of our call centers with the contact details listed below. Alternatively, you can email us at customercare@lionairgroup.com.

Singapore: (+65) 633 96904

  • Monday to Friday, 09:00 - 18.00
  • Unavailable on Saturday and Sunday

Malaysia: (+60) 03 7841 5333

Indonesia: (+6221) 6379 8000

Australia: (+6280) 4177 8899


You can also send your feedback or inquiry through our online form.

Our Branch Locations 


For Media:

Members of the media will find press releases, photos, videos and media kits in our newsroom. For media queries, contact us at the following:

Lion Air

Phone: (+6221) 6379 8000

Email: customercare@lionairgroup.com

Group Booking

Indonesian group booking service

(Special services for purchasing group tickets for travel agents or individuals residing in Indonesia)

Phone: 08111 615 099 / 08111 615 100


International group booking service

(Special service for purchasing group tickets for international travel agents)



For Investor Relations:

Investors and analysts will find latest financial and operating information here. For queries, contact us at the following:

Phone: (+6221) 6379 8000

Email: customercare@lionair.co.id