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• Record average timeliness rate of 95%
• Thank you for the positive responses from pilgrims and partners in various embarkations.
• Operate 12 modern-generation wide-body aircraft: Airbus 330-300CEO and Airbus 330-900NEO

J E D D A H, May 27, 2024– Lion Air announced its commitment to support the smooth Hajj service in 2024 by operating the aviation services of 35 global embarkations spread across Asia, Africa, the Middle East and Europe. In this series of flights, Lion Air has been recorded to carry more than 1 million pilgrims.

Lion Air thanked the positive response from the pilgrims. Some positive comments received include:

• Flight comfort: Many pilgrims praised the comfort of Lion Air aircraft, especially wide-body ones such as Airbus 330-300CEO and Airbus 330-900NEO.
• Friendly Service: Cabin crew is considered very friendly and helpful, providing services that make worshippers feel appreciated.
• Time Discipline: Passengers appreciate the timeliness of the departure and arrival of Lion Air, which is essential for the journey of Hajj.

Lion Air recorded on time performance (OTP) at an average of 95%, showing dedication and professionalism in flight operations.

Strategy ensures the operation is running smoothly and timely, Lion Air has set the following operational procedures:

1. Coordinated Scheduling

• Penjadwalan penerbangan yang mempertimbangkan kondisi cuaca, kepadatan lalu lintas udara, dan waktu tempuh.

• Close coordination with airport authorities ensures smooth processing from boarding to landing.

  1. Routine Maintenance and Inspection

• Strict maintenance and routine inspection ensure the aircraft is in optimal condition.
• The use of advanced technology for rapid detection and handling of technical problems.

  2. Professional Crew Training

• Special training for cabin and ground crew includes time management, passenger handling and emergency procedures.
• Crew professionalism ensures the efficiency and timeliness of flight procedures. 

  3. Efficient Operational Management

• Integrated flight management system monitors and manages schedules in real-time.
• Immediate adjustment capability to changes or interruptions in schedule

  4. Efficient Passenger Handling Procedure

• Efficient baggage handling and boarding process.
• The use of technologies such as e-ticketing and self-check-in kiosks reduces the waiting time of pilgrims.

Operate 12 modern generation wide-body aircraft: Airbus 330-300CEO and Airbus 330-900NEO, Lion Air continues to improve services by prioritizing aviation safety and safety standards. With a modern and efficient fleet, Lion Air is committed to delivering the best flight experience for pilgrims.

List of Global Embarkation Lion Air for Hajj Flight 2024

Lion Air is committed to continuously improve service and prioritize flight safety and safety standards, for the convenience and safety of pilgrims.

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