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Flight information: MANDATORY Passenger Requirements on Lion Air Group Air Travel

Jun 15, 2020, 18:45 PM by Lion Corporate

J A K A R T A – 15 June 2020. Lion Air (JT flight code ), Wings Air (IW flight code), Batik Air (ID flight code) member of Lion Air Group resubmit the necessary terms and conditions for each passenger who will travel air during the alert of Pandemic Corona Virus Disease 2019 (Covid-19).

 

The flight implementation of Lion Air Group is still running and in accordance with the health protocols that have been arranged, with the expectation that each operation can fulfill the elements of safety, security (safety first) and in an effort does not lead to cause the spread of Covid-19.

 

Domestic flight in accordance with circular of task Force of acceleration handling Covid-19 number 7 year 2020 about the Terms and Conditions of people's travel adaptation of new habits towards the productive and safe Society Corona Virus Disease 2019 (Covid-19), explaining that the health test methods used and the validity period are:

  1. If the health test used is the Rapid Test Covid-19, then the validity period is 3 days, or
  2. If the health test used is Reverse Transcription – Polymerase Chain Reaction (RT-PCR Covid-19), then the validity period is 7 days, or
  3. If both of the above test methods are not available in the original area, then the prospective passengers should get a symptom-free description such as influenza (influenza-like illness) from a hospital doctor/Puskesmas.

 

Requirements required to enter and exit in a specific city/region:

  1. WEST SUMATERA (Rules of Governors No. 38 year 2020)

    Departure through Minangkabau International Airport (PDG), required:

    1. Letter of certificate or introduction from the chairman of the neighborhood association (RT),
    2. Show a certificate of PCR Covid-19 test with negative result valid 7 days or test certificate of Rapid Test Covid-19 with non-reactive result valid 3 days on departure.

    Arrival from another city/area destination of Minangkabau International Airport (PDG), required:

    1. Letter of certificate or introduction from the chairman of the neighborhood association (RT),
    2. Show a certificate of PCR Covid-19 test with a negative result of valid 7 days or letter, test details of Rapid Test Covid-19 with non-reactive results valid 3 days at the time of departure,
    3. Compulsory to fill up the list of fields that the officer prepares when arriving at the destination airport,
    4. Create a self-imposed isolation or quarantine statement letter,
    5. Must report to the neighborhood association (RT) when arriving at the destination.
  2. JAKARTA, BOGOR, DEPOK, TANGERANG, BEKASI (JABODETABEK)

    Departure and arrival (travel) via:

    1. Soekarno-Hatta International Airport (CGK) and
    2. Halim Perdanakusuma International Airport (HLP),

    Mandatory: Shows the test certificate of PCR Covid-19 with a negative result valid 7 days or certificate of Rapid Test Covid-19 with non-reactive results valid 3 days on departure.

  3. BALI (Bali Governor's Letter No. 550/ 3563/ Dishub)

    Arrival from outside the city/area of Bali via I Gusti Ngurah Rai International Airport in Badung (DPS), required:

    1. Show PCR test result Covid-19 negative validity period 7 days (not Rapid Test Covid-19),
    2. Fill out the form https://cekdiri.baliprov.go.id/
  4. BALIKPAPAN (Balikpapan Mayor’s Letter No. 551.43/ 0293/ Dishub)

    Arrival from another city/region through Sultan Aji Muhammad Sulaiman Sepinggan International Airport, Balikpapan (BPN) with the final destination of Balikpapan, required:

    1. For passengers on non-east Kalimantan ID CARD, the PCR Covid-19 test certificate with negative result is valid 7 days or test certificate of Rapid Test Covid-19 non-reactive result 2 times in time (H1 and H7 to 10), the second rapid test period at least 3 days before departure, with the obligation to conduct independent isolation in Balikpapan,
    2. For those who have an East Kalimantan ID CARD must have a certificate from the hospital laboratory registered with the Ministry of Health RI with non-reactive results Rapid Test Covid19,
    3. Show certificate of influenza free issued by doctors, hospitals, health centers for areas that do not have a test facility Covid-19 PCR and or Rapid Test Covid-19, which is evidenced by the written certificate of Head of District health office or local city.
  5. NORTH SULAWESI (Governor's Circular 440/20.6465/Sekr-Ro.Hukum)

    Departure via Sam Ratulangi International Airport, Manado (MDC)

    Prospective passengers take the health test at designated health care facilities (letter of the District health Office of North Sulawesi No. 440/Sekr/1644/VI/2020):

    1. Rapid Examiner Test Covid-19 perpetrators of general public travel to:
      1. RSUP Prof. Dr. R. D. Kandou Manado
      2. RSU Siloam Hospitals Manado
      3. Laboratorium Klinik Prodia Manado
      4. RSUP Ratatotok Buyat
      5. RSUD Sam Ratulangi Tondano
      6. RSUD Kota Kotamobagu
      7. RSUD Noongan
      8. RSUD Bitung
      9. RSUD Maria Walanda Maramis
      10. RSUD Datoe Binangkang
      11. RSUD Bolaang Mongondow Utara
      12. RSUD Bolaang Mongondow Selatan
      13. RS Siloam Paal Dua Manado
      14. RSUD Anugerah Tomohon
    2. Rapid Test Covid-19 perpetrators of travel from TNI/POLRI members to:
      1. RS Tk. II R.W. Mongisidi

        Carrying out Rapid Test examination for TNI and PNS Kemhan and their families,

      2. RS Bhayangkara Tk. III Manado

        Carrying out Rapid Test examination for POLRI, PNS POLRI their families.

    Arrival from another city/region via Sam Ratulangi International Airport, Manado (MDC):

    1. All incoming/Arriving passengers are required to follow the Rapid Test Covid-19 again by the appointed officer, even though it has brought a health test certificate of PCR or Rapid Test Covid19,
    2. When the health test results are reactive, they will be taken to the Halfway House to undergo further examination.
  6. PAPUA (Surat Edaran Sekretariat Daerah No. 550/ 6501/ SET and latest information)

    Departure via Sentani International Airport, Jayapura (DJJ), required:

    1. Has a test certificate of PCR Covid-19 with a negative result that is valid for 10 days or a certificate of Rapid Test Covid-19 with a non-reactive result that is valid 7 days upon departure from the Regional Health Laboratory,
    2. Include a letter of entry approval (SPKM) of the Papua Province by the governor of Papua.

    Arrival from another city/region via Sentani International Airport, Jayapura (DJJ)

    1. Have ID CARD of Papua, serving or working in Papua, including spouse/child,
    2. Have an explanation letter of PCR Covid-19 test with a negative result that is valid 10 days or certificate of Rapid Test Covid-19 with non-reactive result that is valid 7 days upon departure from the health care facility that can be held accountable.
  7. SORONG, WEST PAPUA (Sorong Mayor Instruction Number 443.1/ and the Task Force Notice of acceleration handling Covid-19)

    Arrival from another city/region via Domine Eduard Osok Airport (SOQ), required:

    1. Have an entry permit and complete the requirements according to the regional quarantine criteria of the Team of acceleration Task Force handling Covid-19 Sorong,
    2. Includes a certificate of Rapid Test Covid-19 with non-reactive results,
    3. Entry permit requirements of TNI, POLRO, ASN, BUMN, BUMD as per letter of duty; sick person with a referral letter; excuse the grief with the death certificate from the local government and the reason for education shows the certificate from the institution
  8. MIMIKA, PAPUA (Mutual agreement No. 443.1/386 and new information)

    Departures from Mozes Kilangin International Airport, Timika, Mimika (TIM), required :

    1. Fill out and complete the application letter which is valid 7 days after publication, can be accessed via http://covid19.mimikakab.go.id/page/test
    2. Attaching Domicile Certificate from District Chief (Kelurahan),
    3. Special for the agency/civil servant/ARMY/POLRI shall attach a letter of duty.

    Arrivals from outside the city/region through Mozes Kilangin International Airport, Timika, Mimika (TIM), with provisions:

    1. From outside the city/region to Timika, a passenger with a Mimika ID CARD, must show the results of the Rapid Test Covid-19 with non-reactive results,
    2. From outside the city/region to Timika, a non-Mimika identity card passenger, must show results PCR Test Covid-19 with negative results,
    3. Other mandatory requirement is to have an entry permit which can be accessed through http://covid19.mimikakab.go.id/
  9. GORONTALO (Task Force announcement acceleration handling Covid-19 Number:360/BPBD/413/Vl/2020)

    Arrival from outside the city/area through Djalaludin Airport, Gorontalo (GTO), required:

    1. Has a test certificate of Rapid Test Covid-19 with non-recitative results valid for 3 days or PCR Covid-19 with a negative result that is valid 7 days,
    2. Fulfill and show a valid entry permit 3 days, can be accessed through https://covid19.gorontaloprov.go.id or download the application "Sekitar Kita" https://bit.ly/sekitarkita
  10. NUSA TENGGARA TIMUR (Nusa Tenggara Timur Circular Governor Letter No. BU.550/08/DISHUB/2020)

    Departure and arrival (travel in one area) intra Nusa Tenggara Timur (NTT), that free of Covid19 health documents.

    Departure (travel) from NTT to other cities/regions, required: show a certificate of PCR Covid-19 with a negative result of valid 7 days or test of Rapid Covid-19 non-reactive results valid 3 days, or certificate of influenza free (influenza-like illness) issued by a hospital doctor/center for areas that do not have a PCR and/or Rapid-Test facility.

    Arrival from outside the city/other area to NTT, required: show a certificate of PCR Covid-19 with a negative result of valid 7 days or test of Rapid Covid-19 non-reactive results valid 3 days, or certificate of influenza free (influenza-like illness) issued by a hospital doctor/center for areas that do not have a PCR and/or Rapid-Test facility.

  11. TARAKAN (Letter of Duty acceleration handling Covid-19 Tarakan City)

    Arrival from another city/region via Juwata International Airport, Tarakan (TRK), required:

    1. Passengers who only have a test certificate of Rapid Test Covid-19 or a symptom free certificate such as influenza, it is compulsory to undergo the PCR Covid-19 test in Tarakan City HOSPITAL or RSUD Tarakan or quarantine in hotels/inns/mess that has been certified in the Covid-19 quarantine accommodation from Gugus Tugas Covid-19 in Tarakan City for 14 days independently financed,
    2. Passengers who test results of PCR Covid-19 with negative results are not obliged to undergo quarantine.

 

International flights

It is mandatory to show PCR Covid-19 health test letters with negative results.

  1. Passengers from overseas destinations in Indonesia, immigration information https://www.imigrasi.go.id/berita/detail/informasi-terkini-kebijakan-imigrasi-terkait-covid-19
  2. Passengers from domestic overseas destinations, follow the terms of the destination country https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm

 

Other MANDATORY provisions:

  1. Arrive earlier 4 hours before departure. Domestic Lion Air Group flights remain at Terminal 2E and internationally at Terminal 3 of Soekarno-Hatta International Airport. Other airports that operate in the same terminal,
  2. Show valid ID card (KTP or other ID)
  3. Wear a mask before the flight, while on the plane until landing and on arrival and exit from the airport,
  4. Wash your hands with soap or use a hand sanitizer,
  5. Follow the safe distance rules (physical distancing) during the airport terminal,
  6. Maintain cleanliness while on board,
  7. Follow the crew's instructions,
  8. Fill out the Electronic Health Awareness Card (e-HAC) that can be accessed (download) via the E-HAC (Android) mobile app or http://sinkarkes.kemkes.go.id/ehac.

 

Ticket purchases (issued tickets) and air travel information can be obtained through:

  1. The Head Office and branch office for ticket sales (Ticketing Town Office) Lion Air Group in all cities in Indonesia;
  2. www.lionair.co.id ; www.batikair.com ;
  3. Application of smartphone (mobile apps) Lion Air and Batik Air (the purchase of Wings Air ticket can also be through the website and the application);
  4. Call center 021-6379 8000 and 0804-177-8899;
  5. Travel Agency Partners (tour travel) and online travel agent (OTA).

 

Lion Air Group also refers to the provisions:

  1. Regulation of the Minister of Transportation number PM 41 year 2020 concerning amendment to regulation of the Minister of Transportation number PM 18 year 2020 concerning transport control in order to prevent the spread of Corona Virus Disease 2019 (Covid-19);
  2. Circular Letter of the Directorate General of Air Transportation No 13 year 2020 about the operation of air transport in the period of public activity productive and safe from Corona Virus Disease 2019 (Covid-19).


Passenger Requirement Table for Lion Air Group Air Travel

ROUTE

CITY/REGION OF DESTINATION

HEALTH TEST COVID-19

ADDITIONAL DOCUMENTS

Rapid Test of Non-reactive results, or

PCR/ SWAB hasil Negatif, or

Symptom free Influenza

Domestik Langsung dan Transit

Padang – Minangkabau (PDG)

ü

ü 

 

Departure : cover letter from Chairman of the neighborhood association (RT).

ü 

ü 

 

Arrival: fill a list of fields, statement Letter of self-quarantine willingness, report to neighborhood association (RT) when arriving at destination.

Soekarno-Hatta, Tangerang (CGK)

ü

ü 

 

-

Jakarta - Halim Perdanakusuma (HLP)

ü

ü

 

-

Denpasar Bali – I Gusti Ngurah Rai (DPS)

 

ü 

 

Fill out and complete the form https://cekdiri.baliprov.go.id/

Balikpapan – Sultan Aji Muhammad Sulaiman Sepinggan (BPN)

ü

  

Arrival: East Kalimantan National ID card (KTP) for Balikpapan

ü 

ü

 

Arrival: non-Kalimantan National ID card (Showing 2 times Rapid Test Covid-19) not the destination of Balikpapan

  

ü

Arrival:by health facilities and evidenced written certificate head of District health office or local city

Manado – Sam Ratulangi (MDC)

ü 

ü 

 

Departure: Health tests according to designated health facilities.

ü

  

Arrival: Mandatory Rapid Test Covid-19 at the airport

Jayapura – Sentani (DJJ)

ü 

ü

 

Departure: Rapid Test is valid 7 days, PCR Covid-19 is valid 10 days, has a SPKM

ü 

ü

 

Arrival: Rapid Test Covid-19 is valid for 7 days, PCR Covid-19 is valid for 10 days, national identity Card/KTP(Papua), serving in Papua

Sorong – Domine Eduard Osok (SOQ)

ü

  

Arrival: Have an entry permit and complete the requirements according to regional quarantine criteria, attach a working certificate or other information in accordance with the interests .

Timika, Mimika – Mozes Kilangin (TIM)

ü

ü 

 

Departure: A travel application letter valid 7 days after publication, through http://covid19.mimikakab.go.id/page/test Domicile Certificate from Kelurahan, special agency/civil servant/ARMY/POLICE shall attach a letter of duty.

ü

  

Arrival: Mimika ID Card (KTP) mandatory non -reactive Rapid Test Covid -19; have an entry permit accessed http://covid19.mimikakab.go.id/

 

ü

 

Arrival : non -Mimika ID Card (KTP) mandatory PCR/SWAB Covid -19 Negative results; have an entry permit accessed http://covid19.mimikakab.go.id/

Gorontalo – Djalaluddin (GTO)

ü

ü

 

Arrival : Entry permit valid for 3 days, accessed https://covid-19.gorontaloprov.go.id/ or download apps “Sekitar Kita” https://bit.ly/sekitarkita/

In one region (intra) Nusa Tenggara Timur (NTT)

     x      x      x

-

NTT to another city/region

ü

ü

ü

-

Other cities/regions to NTT

ü

ü

ü

-

Tarakan – Juwata (TRK)

ü

 

ü

Arrival : undergo the Covid -19 PCR test in Tarakan City HOSPITAL or Tarakan HOSPITAL or quarantines in the hotel/Inn/mess for 14 days independently financed.

 

ü 

 

Arrival : not obliged to undergo quarantine

Cities/regions OTHER THAN mentioned above

ü

ü

ü

Health tests can CHOOSE ONE, adjusted to the provisions of the city/region of origin and city/destination area.      

International

Domestic

 

ü

 

 

Follow the provisions as required by each region/city. Immigration information

https://www.imigrasi.go.id/berita/detail/informasi-terkini-kebijakan-imigrasi-terkait-covid-19/

Domestic

International

 

ü

 

 

Follow the provisions as required by each region/city. Follow the country of destination requirements

https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm/

 

·         Each person, both passengers and all persons included in Lion Air Group, must always read, understand and fulfill the provisions as required by the local government and other latest agencies (updated).

·         Lion Air Group shall not be liable for any errors or omissions in the terms and conditions and reserves the right to cancel any passenger flight that does not meet the terms and conditions as set forth in accordance with the rules/regulations.

For media queries, contact us at the following:

Lion Air

Phone: (+6221) 6379 8000

Email: customercare@lionair.co.id

 

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