Newsroom

J A K A R T A – October 29, 2021. Lion Air (JT flight code), Wings Air (IW flight code), Batik Air (ID flight code) members of the Lion Air Group convey the latest information, according to help accommodate the need for Corona Virus Disease 2019 health tests ( Covid-19): specifically for Reverse Transcription-Polymerase Chain Reaction (RT-PCR).

Effective Friday (29/10), Lion Air Group recommends the implementation of health test services for sampling and testing in collaboration with various health facilities (faskes) and RT-PCR laboratories consisting of:

1. RT-PCR  Rp  195.000

a. Especially for Jakarta, Bogor, Depok, Tangerang, Bekasi (Jabodetabek) areas in health facility network partners: 

• Daya Dinamika Sarana Medika (DDSM).
• Satu Laboratorika Utama (SWABAJA).

b. Main departures from Soekarno-Hatta International Airport in Tangerang (CGK) and Halim Perdanakusuma International Airport (HLP).

2. RT-PCR Rp 225.000

a. Specifically for Medan, Batam, Semarang, Surabaya, Denpasar, Makassar and Manado areas in health facility network partners:

• Daya Dinamika Sarana Medika (DDSM), Medan.
• Mitra Medika, Medan
• Satu Laboratorika Utama (SWABAJA), Batam
• Satu Laboratorika Utama (SWABAJA), Semarang
• Satu Laboratorika Utama (SWABAJA), Surabaya
• Unicare Medical Clinic, Bali
• Satu Laboratorika Utama (SWABAJA), Makassar
• North Sulawesi Provincial General Hospital (ODSK Hospital), Manado.

• Main departures from Kualanamu International Airport, Deli Serdang (KNO), Hang Nadim International Airport, Batam (BTH); General Ahmad Yani International Airport Semarang (SRG), Juanda International Airport Surabaya in Sidoarjo (SUB); Makassar Sultan Hasanuddin International Airport in Maros (UPG) and Sam Ratulangi International Airport (MDC).

Lion Air Group's RT-PCR requirements with health facilities are as follows:

1. Especially for prospective passengers who have tickets on Lion Air Group flights (Lion Air, Wings Air, and Batik Air),

Ticket purchases (issued tickets) and air travel information can obtain through Lion Air Group Head Office and Ticketing Town Offices in all cities in Indonesia; www.lionair.co.id; www.batikair.com; Lion Air and Batik Air smartphone applications (mobile apps). (you can also purchase Wings Air tickets through the website and the application); Call center 021-6379 8000 and 0804-177-8899; travel agent partners (tour travel) and online travel agents (OTA).

2. Voucher bisa dibeli bersamaan pada saat pembelian tiket (issued ticket),

3. For prospective passengers who already have Lion Air Group airfare and have not carried out RT-PCR. Then can purchase RT-PCR vouchers up to 30 hours before departure by showing the booking code through a sales channel such as call center, Lion Air Group sales office, www.lionair.co.id, www.batikair.com, travel agent (tour and travel), and others.

4. For prospective passengers who do not have a voucher can conduct a health test on the network of health facilities by showing a valid ticket and official identity. Payments can be payable directly to the health facility.

5. Special application in the SWABAJA network is only carried out with the payment mechanism of the voucher system.

Cooperation network with payment methods: vouchers or directly on the spot, namely

• Daya Dynamics of Medical Facilities (DDSM), Jabodetabek, and Medan.
• Mitra Medika, Medan
• Unicare Medical Clinic, Bali
• North Sulawesi Provincial General Hospital (ODSK Hospital), Manado.

6. Please do the RT-PCR sampling process a maximum of 1x24 hours before departure. If sampling is close to the scheduled departure (less than 24 hours before departure), the voucher is not valid.

7. If the test result is positive (+) Covid-19, the prospective passenger submits the process of changing the departure schedule (rescheduling) or refunding the ticket (refund) without being charged.

Lion Air Group and cooperation faskes support government programs to control the spread of coronavirus (Covid-19), as well as part of efforts, ensure the safety and every passenger traveling by airplane has met the conditions set.

Implementation of the latest and affordable health trial vouchers has adapted to the growing demand and market dynamics. Lion Air Group is optimistic, the availability of health test services can provide more value and convenience for each prospective passenger according to plan healthy, safe, and pleasant air travel.  

The latest RT-PCR rates will provide added value as a solution for prospective passengers strategically located in various cities in Indonesia. The results of the RT-PCR sample test will come out in an average of 12-24 hours. (see attachment list – separate from this news release). Lion Air Group is developing and preparing health test networks in other cities.

Flying Healthy and Safe

Lion Air Group's cooperative health facilities have registered big data - new all record (NAR) Ministry of Health. Exclusive RT-PCR test results using a centralized sample examination method (testing) in a cooperation laboratory affiliated with the Ministry of Health. (list of laboratories see in the appendix list – separate from this news release).

Test Covid-19 supported health professional medical personnel, performance, and level of treatment speed are accurate, timely (real-time), practical, convenient, time-saving, effective, and undertaken on a strict medical protocol.

Lion Air Group's commitment to operating the service continues to prioritize and fulfill the elements of flight safety, security and carry out according to health protocol guidelines.

The implementation of health tests will further show that everyone who enters the aircraft is declared healthy and fit to take part in a flight.

The greatest expectation is that the development of health test cooperation and service innovation will be to accelerate economic recovery through air transportation. Encourage aviation demand trends, meet market needs.

Well Maintained Air Circulation System

The entire fleet has equipped with High-Efficiency Particulate Air (HEPA) filters or strong particle filtration. HEPA filters help keep the air clean in the cabin and filter out more than 99.9% of viruses, germs, insects, and bacteria. The atmosphere in the aircraft cabin is updated every 2-3 minutes, making it fresher. The air cycle from the toilet (lavatory) and kitchen (galley) has directly streamed outside the aircraft.

Increased activity of cleanliness and sterilization of aircraft Lion Air Group periodically with methods Aircraft Exterior and Interior Cleaning (AEIC) run in the center of the aircraft maintenance Batam Aero Technic (BAT) and in a variety of base airports (base station) where the Lion Air Group has located. 

Lion Air Group continues to implement all applicable flight conditions during the coronavirus disease 2019 (Covid-19) pandemic alert period. According to the recommendations of the regulator as the rules of Lion Air Group commitments in operations that continue to promote safety, security, and comfort of aviation (safety first), as well as the guidelines, run health protocols.